Contact Us
We maintain transparent communication channels to address your inquiries regarding account management, gameplay assistance, responsible gaming resources, and technical support. Our dedicated team operates under Indian gaming regulations and complies with local jurisdictional requirements for licensed online entertainment platforms.
Communication Channels and Support Departments
Select your preferred contact method based on your specific needs. Each department specializes in distinct areas of customer service.
| Department | Contact Method | Response Time |
|---|---|---|
| Account & Verification | Email: [email protected] | 4-6 hours |
| Technical Support | Live Chat | 15-30 minutes |
| Responsible Gaming | Phone: +91-22-4040-5050 | Immediate |
| Payment Issues | Email: [email protected] | 2-4 hours |
Before Contacting Support
Please prepare relevant information to expedite resolution.
- Verify your account status and username
- Document transaction IDs for payment-related inquiries
- Describe technical issues with device specifications
- Review responsible gaming limits and self-exclusion options
- Confirm compliance with Indian gaming regulations
Last updated: January 16, 2026